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Sustainable Vision
Vortex Org

Contact & Partnerships

Start a conversation

Partnerships open with a conversation rather than a proposal. Tell us what you are trying to do and we will tell you honestly whether this platform helps.

Email

sustainablevisionvortexorganization@gmail.com

Best for partnership and funding enquiries.

Phone & WhatsApp

+254112585583

Fastest route for collectors, schools and volunteers already working with us.

If you already know which role you are — citizen, collector, retailer, producer, artisan, institution or partner — the onboarding forms on Get Involved are faster than this one.
Get Involved

Send a message

We reply to everything, usually within three working days.

You can withdraw consent at any time. See our privacy notice for how we handle your data.

This is a demonstration form. Submissions are not yet stored — the shared API arrives in Phase 2 of the roadmap.

Communication plan

What you hear from us, and how often

Every stakeholder group has a named channel and a stated frequency. It is published here so you can hold us to it — a commitment nobody can see is not a commitment.

Communication channel and frequency by stakeholder group
Stakeholder groupChannelFrequencyToolsFeedback mechanism
Community membersSMS through the mobile appWeeklyNotificationsIn-app surveys and forums
Waste collectorsWhatsApp and the appDaily on weekdaysCalendar alertsField forms and in-app feedback
Retailers and producersEmail and ZoomBi-weeklyDashboardsScheduled reviews
Government and regulatorsReports and emailMonthlyOfficial lettersMonitoring and evaluation reports
Project teamSlack, Zoom, Trello, WhatsAppDaily to weeklyDocs and boardsStand-ups and online meetings
Students, young designers and local fashion businessesInstagram, TikTok, LinkedIn, WhatsApp and campus forumsBi-weeklyPosters and campaign challengesOnline feedback polls and digital storytelling sessions

How the plan is run

The plan is managed by the platform itself, drawing on data from integrated retail systems — barcode scanners, mobile money services and customer apps — alongside records entered by collectors and the project team in the field.

Responsibilities, frequencies, channels and feedback mechanisms are then updated dynamically against actual project performance, not left as they were written.

Gaps, inefficiencies or breakdowns in the flow of information are detected, documented and flagged for review — so that a communication failure is treated as a defect to fix rather than an inconvenience to absorb.

How we listen back

  • In-app surveys

    Short, periodic prompts attached to something you actually did, rather than a questionnaire out of nowhere.

  • Data analytics dashboards

    The same figures partners see are published in simplified form on the public impact page.

  • Focus group discussions

    Held in the pilot zones with collectors, households and traders — the parts of the system a dashboard cannot show you.

  • Online reviews and forums

    Open channels where criticism is visible to everyone, not routed quietly into a private inbox.