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Sustainable Vision
Vortex Org

Registration

Register as a waste collector

The most thoroughly checked role on the platform, because you will be at people's gates. Households see your name, photograph and verified badge before you arrive.
Tier 2 — vetted, reviewed by a person
01Your details

One active account per number. You will set a password when you first sign in.

02Identity

You will be asked for a short selfie check to match this photograph.

PDF or image, up to 10 MB.

Shown in the citizen app before you arrive, so households can confirm who is at the gate.

PDF or image, up to 10 MB.

Police clearance. Required because the role involves unsupervised access to private homes.

PDF or image, up to 10 MB.

03How you collect

The estates or wards you cover. This defines your assignment boundary — pickups confirmed outside it are flagged.

If motorised. Shown to households and used for route planning.

If motorised.

PDF or image, up to 10 MB.

04Licences and permits

Required if you operate as a licensed waste business. Leave blank if you collect independently.

We remind you before it lapses rather than suspending you without warning.

PDF or image, up to 10 MB.

05Payment and references

Name-matched to your ID before any payment is released.

Required for payment processing.

A registered CBO, SACCO or an existing verified collector who can vouch for you.

A field-safety requirement.

06Declarations

Your account activates once training is complete.

07Your sign-in

Your account is created with this application, so you can sign in and follow it. You sign in with the mobile number above and this password.

At least 8 characters.

You can withdraw consent at any time. See our privacy notice for how we handle your data.

Your application is stored and queued for review. Documents you attach are encrypted before they are saved, opened only by a named reviewer, and deleted once your check is complete.